Lumi Operations
Operational intelligence for complex teams
Plan, deploy, coordinate and adapt across multiple people, events, locations, budgets and changing operational demands. If your team manages freelancers, crews, travel, accommodation, venues, calendars and daily change across a continuous workload, Lumi Operations is built for you.
Built for hard-working operational teams
For organisations where operational complexity never stops.
Large operations rarely consist of one project. They manage multiple events, multiple locations, multiple budgets, multiple suppliers, hundreds or thousands of freelancers, continuous travel and constant schedule changes.
Many moving parts, one workload
Events, venues, budgets, suppliers and freelancers all move at once, and disconnected tools cannot keep up with the pace of the operation.
Operations software is hard
Operations software is difficult to design and build well, so many teams end up running another collection of systems and disconnected tools instead of running the operation.
Schedules constantly change
Hundreds or thousands of freelancers, continuous travel and constant schedule changes mean the operational picture is always moving.
Micro to macro visibility
From one crew card to the whole operational picture.
Operational leaders need to move between detail and overview instantly. One moment you're checking a single freelancer's travel itinerary. The next you're reviewing the operational overview, empowering opportunities to save across flights, crew assignments, accommodation and budgets.
One person
Every assignment, call time, event, flight, accommodation detail, accreditation, communication and acknowledgement in one crew card.
Whole operation
All crew assignments, events, flights, accommodation, locations, budgets, suppliers and dependencies visible across your workload.
Assignment, calendars and control
Coordinate multiple teams across stadiums, matches, events and locations.
Team assignment, calendars, travel, distribution, reporting and budgets — everything an operational team needs to run the day.
Multi-team assignment
Build and assign teams across different venues, events, matches, departments and days without duplicating the same information in multiple places.
Connected calendars
Move between event, person, venue, department, season and organisation views so teams can understand both today and the bigger picture.
Travel and accommodation
Track flights, hotels, transfers, per diems and movements alongside the work itself, so logistics never sit outside the operation.
Live distribution
Use the same distribution logic as Lumi Crew: update once, target the right people, and keep everyone looking at the latest information.
Operational reporting
Reporting becomes a by-product of doing the work. Every assignment, movement, change and communication is already structured and available.
Budget awareness
Give operational teams the overview they need to make smarter decisions across staffing, travel, accommodation, suppliers and cost pressure.
Operational intelligence
Most software stores and tracks information. Lumi helps operational teams use it.
Every booking, flight, assignment, schedule, communication, change and acknowledgement builds intelligence around how your operation really works.
Better decisions
When the latest information is always at your fingertips, you can see pressure earlier, compare options faster and make decisions with far greater confidence.
AI-enhanced operations
Lumi is continuously improving to leverage AI across your thousands of operational inputs—summarising change, surfacing risks, answering questions and helping teams understand impact.
Thousands of operational inputs become one connected intelligence layer.
Lumi Operations grows with your organisation year after year.
Governance and welfare
Better visibility creates better crew governance.
Operational visibility is not only about efficiency. It is about knowing where people are, how often they are working, what they have acknowledged, what travel they have ahead, and where support may be needed. For teams managing people across a year-round workload, Lumi helps create stronger workforce governance, stronger welfare oversight and a clearer operational record.
Know where people are
See assignments, travel, accommodation, events, locations and movement across your whole operation.
Know what has changed
Track updates, acknowledgements, risks and outstanding actions without chasing through inboxes and disconnected spreadsheets.
Stop managing information. Start managing operations.
When every decision depends on having the latest information, operational visibility becomes your advantage. Lumi Operations brings people, events, logistics, travel, budgets and change into one connected operating environment.